Never Miss a Call is an AI receptionist service built for Australian plumbers, electricians, HVAC technicians, and locksmiths. It answers your calls 24/7 in a natural Australian voice, captures every job detail, books work straight into ServiceM8 or Xero, and sends you an instant SMS summary.
Right now, someone's calling your business. You're under a house. Elbow-deep in copper pipe. And that $4,000 job? It just went to your competitor... unless you've got an AI picking up.
Trusted by plumbing, electrical, HVAC, and locksmith businesses across Australia.
$2.3M+ Captured for Clients
From emergency calls that would've gone to voicemail
Here's what's happening to your business right now...
You're under a house or up a ladder — phone's ringing in the van
It's 11pm — a burst pipe worth $3,500 hits voicemail and vanishes
You can't afford a receptionist — but you can't afford to miss calls either
The bloke down the road picks up on the first ring. He gets the job. Every time.
What if every single call was answered — day or night — and the job was booked before you even knew about it?
62%
of callers never leave a voicemail — they ring your competitor instead
73%
of emergency trade calls come in after hours — when you're sleeping
$3K–$20K
gone. One missed emergency call. One job your competitor books instead.
2 rings
how fast the AI receptionist answers every call
Five steps. Under 5 minutes to set up. No hardware. No tech skills. If you can forward a phone call, you're good.
Same number you've always had. Caller notices nothing different.
Natural Australian voice. Uses your business name. Sounds like your best receptionist — not a robot.
Name, phone, address, what's broken, how urgent. Everything you need to quote or dispatch — captured on the spot.
Burst pipe at 2am? Gas leak? The AI rings your on-call number immediately. You decide what counts as urgent.
Full call summary in your pocket within 30 seconds. Job details, caller info, urgency. Ready to dispatch or book.
Not voicemail. Not a phone tree. Not some dodgy robot voice. A proper conversation — capturing every detail so you don't have to.
Nights, weekends, public holidays, Christmas Day. Every call picked up in 2 rings. Natural Australian voice. Your business never sleeps... even when you do.
Learn more →Name, phone, address, what's broken, how urgent. All captured during the call. No scribbling on the back of a receipt. No forgetting to call back.
Burst pipe flooding a kitchen? Sparking switchboard? The AI rings your on-call number straightaway. No delay. No filter. Just the jobs you need to know about — now.
Caller name. Problem. Address. Urgency. Estimated job value. All on your phone within 30 seconds of the call ending. Read it between jobs or check it at smoko.
73% of emergency trade calls come in after hours. Your competitors let those calls go to voicemail. You won't. The AI catches every single one.
After-hours answering →The AI creates job cards in ServiceM8 or SimPRO. Checks your calendar. Collects deposits via Stripe. You wake up to a full schedule... not a list of missed calls.
Your customers aren't browsing. They're panicking. Pipe's burst, power's out, they're locked out of the house at midnight. They need someone to pick up — right now.
Burst pipes at 2am. Blocked drains on Sunday arvo. Hot water gone cold. The AI captures the call, books the job, and texts you the details... all while you're still sleeping.
Learn more →Sparking switchboard at a childcare centre. Power out across a whole street. Storm damage everywhere. The AI asks safety-first questions, identifies the emergency, and escalates to you immediately.
Learn more →Coolroom down at a restaurant with $50K of stock. AC dead in 40°C heat. These are $5K–$20K jobs — and the first tradie to answer gets them.
Coming soonLocked out at 1am. Kid in the car. Business break-in. The AI captures location, lock type, urgency — and dispatches you with everything you need to roll straight to the job.
Coming soonNo new software to learn. No switching platforms. The AI connects to your ServiceM8, Xero, SimPRO, or Stripe account — and starts working in minutes.
Auto job cards, live calendar, staff assignment, customer matching
ServiceM8 integration →Customer record sync, invoice data, payment tracking
Project linking, quote creation, multi-site job management
Deposit collection, call-out fee processing, payment links
Three plans, fixed monthly prices, ex-GST. One saved emergency call-out covers the month.
Entry plan from $250/month — your website and Google listing stop leaking after-hours calls. No lock-in contract on the entry plan.
One missed emergency call-out is $500–$800 walking to a competitor. Industry data: 85% of callers who hit voicemail ring the next number. If the AI saves one call a month, you're in front.
No review wall here yet — we're new. Instead, ring our AI right now on 0488 862 843 and try to trip it up. The demo is the proof. Founding clients keep founding prices.
Let's be honest — most tradies don't have a receptionist. So the real question is: AI answering vs nobody answering at all.
| AI Receptionist | Human Receptionist | Voicemail | |
|---|---|---|---|
| Availability | 24/7/365 | Business hours only | 62% hang up |
| Annual Cost | $800–$2K/mo | $55K–$65K/yr | Free (loses jobs) |
| Simultaneous Calls | Unlimited | 1 at a time | N/A |
| Speed to Answer | 2 rings | Varies | After 5+ rings |
| CRM Integration | Automatic | Manual entry | None |
You'll never know — unless you start measuring. Forward your number, let the AI catch what you can't, and see every call logged. From $250 a month ex-GST.
Takes less than 5 minutes. No lock-in contracts. No tech skills needed.